Quantcast
Channel: Adobe Community: Message List - Packaging Adobe Acrobat XI Pro - Bug after installation
Browsing latest articles
Browse All 41 View Live

Packaging Adobe Acrobat XI Pro - Bug after installation

Once installed (Offline Exception added for License), Acrobat XI Pro starts nicely without issues. But when I right click a website and selects "Convert Webpage to PDF" I get a "Trial version. Try for...

View Article



Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Sounds like a bad package.I would make sure that you are using the release version of the Adobe Customization Wizard and then recreate the package.

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

I've redownloaded the Adobe Customization Wizard XI, removed the old version and installed the downloaded one.This made no difference. (I also ensured that I re-extracted the installation files for...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi Cato-L I do have the same problem with Adobe Acrobat X1 standard.If found a solution, i would be glad to hear from you.If i run the setup.exe manually before using Adobe Customisations Wizard, every...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

I've spoken to some colleagues that also work with packaging applications, and they've found the same problem. When you say "If I run the setup.exe manually before using Adobe Customisation Wizard,...

View Article


Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi CatoHappy New  Year Running a ordinary setup.exe installation, without repacking works.Just to inform that downloaded package is working./Steen

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

I am facing the same problem (using cust wiz), but I can also reproduce the problem even when the product is installed manually from the original setup.exe, both under Windows XP and Windows 7 x64 on a...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Same problem here.  We have deployed Acrobat XI to 300 computers, and turns out that it pops up trial registration on each computer and user. The deployment package has been made with the Adobe...

View Article


Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi Cato-L, What was the method of your installation? If SCCM, what was the command line that you used to install Acrobat on the client machines? Is the issue also reproducible when you install the...

View Article


Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Verify that you are using the activation methods as described here: http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html.  hth,  Ben

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

I have been in contact with Enterprise support. I never got any case # but a rep. has called me back and told me they are investigating this matter. I made a clean machine available to tech support for...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Can you also send me the MST that you created? It may be helpful in debugging the issue. Send it to me as a private message, don't release it publically. Thanks.

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi, We are sorry to hear that you are running into troubles with Acrobat lately. However this has been fixed in our latest update (11.0.01). Please apply the update  and it should work.  Varinder

View Article


Re: Packaging Adobe Acrobat XI Pro - Bug after installation

I install via setup.exe and added PATCH="AcrobatUpd11001.msp" in setup.ini.Verified in about dialog that version display as "11.0.1". Tried to print to Adobe PDF directly after installation using an...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi hh-hh, Sorry for the inconvenience. I am able to reproduce the issue that you are seeing. The workaround to this issue would be to launch the Acrobat atleast once before printing to Adobe PDF on the...

View Article


Re: Packaging Adobe Acrobat XI Pro - Bug after installation

cmad123:With 11.01 starting Acrobat XI seem to fix the problem (with 11.0 it does not). Starting Distiller 11.01 first is impossible.However this workaround is not feasible in my environment. I have...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

cmad123: ...Really? Adobe's suggestion to fix the problem is to start the program once for all users? I would like to see that happen in environments such as ours with around 30k users.  hh-hh:Our...

View Article


Image may be NSFW.
Clik here to view.

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

Hi, We do understand that this bug has caused trouble and we appreciate your patience and cooperation. We are working towards fixing this in future releases. In the meantime there are 2 workarounds if...

View Article

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

cmad: thanks! I modfied the registry entry directly in my .mst for 11.0.Install via setup.exe and have added .msp for 11.01 in setup.ini. FINALLY! I have tested on XP and Win 7 x64 and the activation...

View Article

Image may be NSFW.
Clik here to view.

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

To summarize for those who are still confused (I got it to work), deploy the Setup.exe (No command needed for silent install) in SCCM. Use the Adobe Customization Wizard to make changes, licensing and...

View Article

Image may be NSFW.
Clik here to view.

Re: Packaging Adobe Acrobat XI Pro - Bug after installation

It is a good thing there is a work-around, but now, in patch 11.0.10 the problem is still not solved. (I have recommended to my boss not renewing the license due to adobe's lack of interest in making...

View Article

Browsing latest articles
Browse All 41 View Live




Latest Images